Questions families ask.

We design for local-first operation wherever it's practical. Your system is controlled by a hub inside your home, so automations, local controls and camera detection can keep working without the internet when a reliable local option exists. Checking in from outside the home does need an internet connection.

We prefer local processing over vendor cloud services wherever a reliable local alternative exists — for example, camera detection can run on local AI inside your home. Remote access is set up securely. During your consultation we'll explain exactly how your cameras, alerts and remote access work.

Smart home projects are customized to your home and requirements, so we don't sell fixed packages or publish one-size prices. Cost depends on your home, the number and types of devices, which existing devices can be integrated, your security and automation needs, networking and dashboards, and installation and support. Tell us about your space, devices and goals, and we'll prepare a personalized quote.

That's the point. We handle the technology and give your family a simple system that fits how you live — with clear dashboards, automations that run on their own, and a proper handover so everyone knows how to use it.

Often, yes — you may not need to replace them. Compatible devices can often be integrated, but not every device can be. We'll assess your existing equipment before your quotation and recommend what to keep, replace or add.

There's no fixed number. From simple routines to advanced whole-home automation, we design the logic around how your family actually uses the home. The automations for your system are agreed during design and set out in your quotation.

No. We work with new homes, renovations, finished homes and condominiums. In finished homes we can add wireless, local smart-home technology without major renovation.

Yes, when the home has a working internet connection and secure remote access is set up. You can then check supported cameras, doors, water and power from overseas. Remote access and local automation are different things: automations run inside the home and can keep working when the internet is down, but checking in from abroad needs that connection.

TuMu Smart isn't a one-time installation. After commissioning and handover, optional TuMu Care provides ongoing support and system assistance, and we can expand your system as your home evolves.

Yes — the initial consultation is free. If your project needs an on-site assessment, we'll discuss the details with you before arranging one.

TuMu Smart is based in Cebu and welcomes enquiries from homeowners in other parts of the Philippines. We assess each project individually — the property, what you'd like to achieve, and the installation and ongoing support arrangements it needs. Tell us where your home is and what you have in mind, and we'll talk through the options honestly, including whether we're the right fit.